RCS provides CounterPoint software to your company using a secure, remote connection to our state of the art datacenter.  RCS maintains and monitors the health, performance and security of the CounterPoint server for you.  As a result, your business realizes lower your support costs, decreased downtime, sped up deployments and increased performance.

RCS’ Managed CounterPoint provides your business with the ideal environment for your CounterPoint system.  Server hardware and software systems are very expensive and can cripple a business when they fail. 

The RCS Managed CounterPoint is designed to address these common problems:
Server Problem	RCS Managed Service Solution		Year to Date
Spyware/Virus	All Colo Servers are fully protected with Antivirus and Anti-spyware technology used at Fortune 500 companies.		Zero Infections
Power Failure	The facility has redundant battery and generator power for at least two weeks.  Better than most hospitals.		Zero Power Failures
Internet Down	The facility is connected with 14 redundant super carrier internet links.  Enough for a medium sized city.		Zero Access Failures
Server Performance	The facility has redundant hardware that can grow with your needs.  We add power with a mouse click, not a wrench.		Zero Hardware Failures
System Failure	The servers are monitored 24x7 for system or hardware problems.  We solve problems before they start.		Zero Windows Failures
Security Updates	The servers are routinely patched for security and functionality.  All patches are tested for compatibility.		Zero Missed Patches
Unauthorized Access	The servers are unique to the customer and are protected by complex passwords and managed firewalls.		Zero Breaches
Missed Backups	All Managed Services Customers get a managed backup system.  All backups are completed and verified every day.		Zero Missed Backups

In most cases, the only thing needed to get started is a high speed internet connection and your existing computers.

Features

Our Managed CounterPoint solution provides a top notch feature set:

• 24x7 Physical security (cameras, key cards, man traps, onsite staff)
• 24x7 server health and performance monitoring
• Antivirus and three levels of backup protection for your CounterPoint server
• 24x7 Firewall management and monitoring and CISP compliant server configurations
• 14 redundant internet backbone connections
• Redundant server hardware and a full week of diesel backup power

Process

The process for using the Managed CounterPoint solution couldn’t be simpler:

1. We detail your CounterPoint software and hardware setup
2. We build your Managed CounterPoint server and software
3. We setup your hardware to access and use Managed CounterPoint
4. We transfer your new or existing database and you are on the system.
5. We follow up to make any necessary adjustments
6. We bill you with one ongoing monthly payment

Please contact us about bulk and multi-site pricing.