by Casey Albert
RCS is pleased to announce Heaven Hill Brands as our Customer Spotlight for the month of February! They have been part of the RCS family for almost five years.
Shortly after Prohibition ended in the United States, Heaven Hill, was founded in Bardstown, Kentucky by the Shapira family to produce and market Bourbon. At the time, it was as speculative a new business venture as the dot com startups of the 1990’s — a company founded with no brands, no available stocks of whiskey, and at the height of the Great Depression. Today, the company is the largest independent, family-owned and operated distilled spirits supplier in the country. According to industry analysts, Heaven Hill is now the sixth-largest spirits supplier in the United States and second largest holder of aging Bourbon whiskey in the world with an inventory in excess of 1,300,000 barrels.
Heaven Hill operates two visitor centers located on the Kentucky Bourbon Trail. Their visitor centers are The Bourbon Heritage Center located in Bardstown, KY and the Evan Williams Bourbon Experience in Downtown Louisville, KY. Both of Heaven Hill’s facilities offer tours, interactive exhibits, tastings and a retail store.
RCS has been able to offer an all-inclusive package pairing NCR Counterpoint together with Outbound, to manage Heaven Hill’s tour and event sales, as well as, their inventory for retail and operations. The systems also seamlessly interface with the company’s Enterprise Resource Planning (ERP) system.
“RCS has been with us every step of the way for 5 years. At first implementing and even now helping us fine-tune and evolve the system to meet our growing business needs.”
RCS is thrilled to have Heaven Hill as part of the RCS family! We are excited that we can assist them with reaching their goals and we can’t wait to see where they go next!