Navigating COVID-19

Navigating COVID-19

E-commerce, News, RCS Payments, Retail
[vc_row][vc_column][vc_column_text]By Dave Albert The COVID-19 health crisis struck quickly and has far-reaching implications for the health of our families, communities and the world. To proactively combat, control, and limit the adverse health impact during this pandemic, society as a whole has sacrificed their normal way of life. Coronavirus, Covid-19, Social Distancing, Quarantine, Self-Isolation, flattening the curve, essential vs. non-essential business, and the new normal are the terms and phrases we all use today. At RCS, we are first concerned with the health of our co-workers, their families, and the health and well-being of RCS customers. Secondly, we are concerned about your success and helping you through this tough time. As we have been for 33 years, RCS is as strong as ever and available to help our customers in any…
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Why Your Sporting Goods Store Needs a Comprehensive Point-of-Sale System

Retail, Sporting Goods
[vc_row][vc_column][vc_column_text]July 15th, 2016 by Casey Albert Retail Control Systems offers NCR Counterpoint, a versatile and robust point-of-sale system that allows sporting goods retailers to run their businesses more easily and efficiently. Here are just 5 reasons you should consider making the switch to a comprehensive point-of-sale system, like NCR Counterpoint: NCR’s purchasing and inventory control capabilities allow your store to seamlessly manage a huge range of inventory—from roller skates and hockey sticks to basketballs and golf clubs—so you have all the information you need to maximize your sales and stock. Serial number tracking provides an all-inclusive record of each product, so that you and your staff can easily check which items are in-stock, which items are on backorder, and when an item’s warranty will expire. This detailed product information enables…
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RCS October Employee of the Month

RCS October Employee of the Month

Awards & Recognition, Clothing & Apparel
RCS is proud to announce the October Employee of the Month: Kellie Mulherin For the past 18 years, Kellie has dedicated herself to serving our customers by making RCS better in many different ways, whether in support, purchasing, working with the accounting team, the list goes on. Regardless of what is asked of her, she gives her all to the task. Not a week goes by that Kellie does not have at least one suggestion to improve the way we serve our customers. Kellie is a true pleasure to work with and we appreciate her years of service to RCS. Congratulations Kellie! RCS' mission is: "To be trusted advisers who provide superior customer service, exceptional quality and innovation to the retail community. We hold our customer's success as a measure…
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RCS Employee of the Month for July 2015

Awards & Recognition, Clothing & Apparel
Rob McDonald was chosen as July's Employee of the Month.  Rob tackles every obstacle head on, with clear vision, focus and steady momentum.  His professionalism, organization and communication when interacting with and supporting both RCS and the customer never waivers and is always above expectation; he is always willing to step in and assist in any way he can. Congratulations Rob!
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Employee of the Month

Awards & Recognition, Clothing & Apparel
EMPLOYEE OF THE MONTH We would like to share our selections for the last five “employee of the month” wins. Cynthia Nonemacher – June 2015 Cynthia Nonemacher was chosen for June's employee of the month as she is a true representation for what it means to provide superior customer service, as well as being a team player.  Cynthia consistently goes above and beyond to help customers by executing work timely and efficiently both during the day, and often times after hours, including weekends.   Cynthia often betters fellow RCS employee's customer service and quality of their output by guiding when they need from support calls, to assisting with sales calls, thus being a true leader in the RCS Community.  Cynthia not only executes the work assigned, but finds better ways to complete the work in preparation for the next time around.  Congratulations Cynthia!! Paul…
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June 2015 Events

Clothing & Apparel, Events, Featured
Retail Control Systems routinely attends industry events in order to enhance our knowledge and, in turn, to enable us to better serve you with our industry specific point of sale solutions! Be sure to stop by and visit RCS at the following events: Goodwill Delegate Assembly, San Diego, California: June 20 - 23 NCR Synergy User Conference, Orlando, Florida: June 22 - 25 2015 American Public Gardens Association (APGA) Conference, Minneapolis, Minnesota: June 22 - 26
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RCS Wins Top Partner of the Year!

Awards & Recognition, Clothing & Apparel
Retail Control Systems (RCS), a leading point-of-sale solutions provider for retailers, was awarded the Top Partner of the Year award at the 2014 NCR Partner Conference in Atlanta, Georgia this month. This prestigious award was given to the worldwide partner who sold the most NCR Counterpoint Software and NCR Retail Equipment in 2013. Over the past two decades, RCS has earned this award 17 times. RCS attributes their success to a dedicated staff that is willing to go the extra mile to ensure customer satisfaction. “We receive more new customers as a result of recommendations from our existing customer base than anywhere else, and this is due to our dedicated team of professionals who ensure exceptional customer satisfaction,” said Dave Albert, president of RCS. In addition to product sales, RCS…
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