September Anniversaries

September Anniversaries

Awards & Recognition, Just for Fun, Spotlight

September Anniversaries at RCS

Jessie Sousa, 13yrs

Jessie Sousa hiking

“Over the past 13 years I’ve had the opportunity to learn and grow through a few different roles and can honestly say that I still love being here! I enjoy being able to help our customers and being a part of the RCS Family. I look forward to continuing to grow with this team.”

 

Karen Rechtin, 1yr

Karen Rechtin headshot

“RCS is an amazing collection of people that work as a team to create success for our clients. Each team member is always ready and willing to help each other with anything. Employees are supported in their personal as well as professional lives. I am personally driven and rewarded by the relationships with the people and companies I work with, helping them become more successful with their systems which translates into being more successful with their businesses. Although I have been a consultant for many years, I learn from every client I work with and am able to add that information to my knowledge bank and share it with others. I feel very fortunate to be able to do what I love with this group of people!”

 

Morris Caen, 1yr

Morris Caen

“I like working at RCS because of the great people that I get to work with on a daily basis. I’m thrilled to be part of the top POS VAR in North America and am truly excited about the tremendous opportunities we have to grow RCS to the next level.”

 

Yvette Fontaine, 1yr

Yvette Fontaine

“I am a firm believer that every experience contributes to who you are, I feel blessed to have found a “home” where I can draw on so many of my life experiences, from working retail, customer service, inventory, accounting and IT. It has been such a bonus to reconnect with customers in the ski business. I love the small company culture, and especially how we all look out for each other. This is truly my glass slipper!”

Rob McDonald, 19yrs

Rob McDonald

Also celebrating, Rob McDonald who marks his 19th year at RCS this month!

August Anniversaries

August Anniversaries

Awards & Recognition, Just for Fun, Spotlight

August Anniversaries at RCS

Patrick Carmody

Patrick Carmody skiing on top of a mountainPatrick began his career with RCS on August 8, 2016, by joining our implementation team and becoming the lead trainer and installer for our restaurant division.  From his time working at his family-run restaurant to his own career in the industry, Patrick understands what it’s like to be in the customer’s shoes and after about a year became an Account Manager serving our Counterpoint clients.  Patrick enjoys being able to work with such a great group of people that is always willing to help him or the customer succeed.

Matt Parker

Matt Parker in a car with his dogMatt found an opportunity at RCS after one of our managers visited his tech class for career day. Shortly after graduating in 2015 Matt joined our team on August 12th. Matt has spent the last 4 years building relationships with coworkers and customers big and small and values all the knowledge he’s gained since he began his career with us, he looks forward to many years to come!

Kellie Mulherin

Kellie Mulherin in a car wearing sunglassesOver the last 22 years Kellie has learned the ins and outs of how RCS operates, as well as our customers. In fact, at any moment you can quiz Kellie about a customer 15 years back and chances are she’ll remember them! Kellie began her career here at 19 years old and has seen RCS grow from 4 employees in a small office on the shore of Mascoma Lake to almost 60, 2 locations with 1/6 of the staff remote – spreading RCS across 6 states!  Kellie’s day is always changing but loves working with her teammates to help answer any questions they have – which is good because she currently works in many departments as well as completes her full time job as the Executive Assistant of Dave Albert – all with a smile!  Kellie has many thank you notes from customers and staff alike that she keeps as a reminder of the impact she makes on a daily basis.

RCS Volunteers at 38th Annual Prouty in Hanover, NH

RCS Volunteers at 38th Annual Prouty in Hanover, NH

Spotlight

RCS Volunteers at 38th Annual Prouty in Hanover, NH

By Jessie Sousa

Last month Dave and Laurie Albert, Kellie Mulherin, and Rob McDonald joined the more than 1,100 volunteers for the 38th annual Prouty where 4,000+ participants raised a record-breaking $3,300,000 for The Prouty.  The Prouty is the largest charity north of Boston and the money raised provides funds for cancer-related research and projects as well as patient and family support services at the Dartmouth-Hitchcock Norris Cotton Cancer Center.

Prouty volunteers under a tent
Laurie Albert and friends cheering on riders and keeping them fueled.

On Friday, July 12th Dave, Laurie and Rob completed pre-race work in anticipation of Saturday’s big event by putting signs along the road to guide the cyclists and walkers.  On Saturday they joined Kellie at 6:00am where they stocked their SAG station with watermelons, blueberries, pickles (which were a HIT!), snacks, Gatorade and water in preparation for the cyclists.  “Our simple but important tasks were making sure plenty of food & drinks were ready at hand, especially peanut butter & jelly sandwiches and to greet all cyclists with a smile.  Anything they needed, we made sure they got it. From a warm welcome to a praise for a job well done, we answered any questions the cyclists may have had like “how many miles am I in?”, “where do I go next?” and paying attention to anyone if they seemed out of sorts.  Rob was the mechanic on duty ready to fix a flat or tighten a chain. Dave and Laurie also lent a helping hand in all of the above and Bodie, I think, was the hit of the station!

Bodie the dog talking to a rider
Bodie encourages a rider at the 2019 Prouty

At the end of the day it’s inspiring to see the accomplishment on the participants faces as they cross that finish line knowing all of their hard efforts have paid off.  The smiles will last forever in my memory of how pleased they were with themselves and for someone close to their heart.  I’m sure each one of them have a story like “my Dad would have been so proud I did this for him.”” says Kellie Mulherin, 2nd year volunteer (and 3rd longest employee at RCS, marking her 23rd year this month – see August anniversaries).

After the event the delicious smells filled the air from sizzling hot barbecue grills inside the Boloco’s food truck (who made over 3,000 burritos!), you could find any food item imaginable and desserts galore.  There were canopy’s providing shade to the folks sharing photo’s in remembrance of a loved one they may have lost to survivor stories. From first timers to repeat participants everyone is out on this day for one purpose in mind and that is to find a cure for cancer.

Alex at the 2019 Prouty bike ride
RCS employee Alex getting ready to ride 77 miles in the Prouty.
RCS employee Alex and his mom Deb
RCS employee Alex and his mom Deb getting ready to ride 77 miles in the Prouty.
Alex and his mom Deb after riding in the Prouty.
Alex and his mom Deb after riding in the Prouty.

RCS is honored to be a part of this epic charity event each year!

Robbie Mac's Bike Shop - The Mechanic is in
Additional information regarding The Prouty: