August Anniversaries at RCS

Patrick Carmody

Patrick Carmody skiing on top of a mountain Patrick began his career with RCS on August 8, 2016, by joining our implementation team and becoming the lead trainer and installer for our restaurant division. From his time working at his family-run restaurant to his own career in the industry, Patrick understands what it’s like to be in the customer’s shoes and after about a year became an Account Manager serving our Counterpoint clients. Patrick enjoys being able to work with such a great group of people that is always willing to help him or the customer succeed.

Matt Parker

Matt Parker in a car with his dog Matt found an opportunity at RCS after one of our managers visited his tech class for career day. Shortly after graduating in 2015 Matt joined our team on August 12th. Matt has spent the last 4 years building relationships with coworkers and customers big and small and values all the knowledge he’s gained since he began his career with us, he looks forward to many years to come!

Kellie Mulherin

Kellie Mulherin in a car wearing sunglasses Over the last 22 years Kellie has learned the ins and outs of how RCS operates, as well as our customers. In fact, at any moment you can quiz Kellie about a customer 15 years back and chances are she’ll remember them! Kellie began her career here at 19 years old and has seen RCS grow from 4 employees in a small office on the shore of Mascoma Lake to almost 60, 2 locations with 1/6 of the staff remote – spreading RCS across 6 states! Kellie’s day is always changing but loves working with her teammates to help answer any questions they have – which is good because she currently works in many departments as well as completes her full time job as the Executive Assistant of Dave Albert – all with a smile! Kellie has many thank you notes from customers and staff alike that she keeps as a reminder of the impact she makes on a daily basis.

RCS Volunteers at 38th Annual Prouty in Hanover, NH

By Jessie Sousa

Last month Dave and Laurie Albert, Kellie Mulherin, and Rob McDonald joined the more than 1,100 volunteers for the 38th annual Prouty where 4,000+ participants raised a record-breaking $3,300,000 for The Prouty. The Prouty is the largest charity north of Boston and the money raised provides funds for cancer-related research and projects as well as patient and family support services at the Dartmouth-Hitchcock Norris Cotton Cancer Center.

Prouty volunteers under a tent — Laurie Albert and friends cheering on riders and keeping them fueled.

On Friday, July 12th Dave, Laurie and Rob completed pre-race work in anticipation of Saturday’s big event by putting signs along the road to guide the cyclists and walkers. On Saturday they joined Kellie at 6:00am where they stocked their SAG station with watermelons, blueberries, pickles (which were a HIT!), snacks, Gatorade and water in preparation for the cyclists. “Our simple but important tasks were making sure plenty of food & drinks were ready at hand, especially peanut butter & jelly sandwiches and to greet all cyclists with a smile. Anything they needed, we made sure they got it. From a warm welcome to a praise for a job well done, we answered any questions the cyclists may have had like “how many miles am I in?”, “where do I go next?” and paying attention to anyone if they seemed out of sorts. Rob was the mechanic on duty ready to fix a flat or tighten a chain. Dave and Laurie also lent a helping hand in all of the above and Bodie, I think, was the hit of the station!

Bodie the dog talking to a rider — Bodie encourages a rider at the 2019 Prouty

At the end of the day it’s inspiring to see the accomplishment on the participants faces as they cross that finish line knowing all of their hard efforts have paid off. The smiles will last forever in my memory of how pleased they were with themselves and for someone close to their heart. I’m sure each one of them have a story like “my Dad would have been so proud I did this for him.”” says Kellie Mulherin, 2nd year volunteer (and 3rd longest employee at RCS, marking her 23rd year this month – see August anniversaries).

After the event the delicious smells filled the air from sizzling hot barbecue grills inside the Boloco’s food truck (who made over 3,000 burritos!), you could find any food item imaginable and desserts galore. There were canopy’s providing shade to the folks sharing photo’s in remembrance of a loved one they may have lost to survivor stories. From first timers to repeat participants everyone is out on this day for one purpose in mind and that is to find a cure for cancer.

Alex at the 2019 Prouty bike ride — RCS employee Alex getting ready to ride 77 miles in the Prouty.

RCS employee Alex and his mom Deb getting ready to ride 77 miles in the Prouty.

Alex and his mom Deb after riding in the Prouty.

RCS is honored to be a part of this epic charity event each year!

Robbie Mac's Bike Shop - The Mechanic is in
Additional information regarding The Prouty: