… But that’s only part of why Retail Control Systems has partnered with them. Here’s why you should care.

By John Garvey

Summary

Revel is an iPad point-of-sale (POS) solution that provides the simplicity of Square with the power of a much larger system. It includes mobile POS and e-commerce capabilities, employee scheduling, customer relationship management (CRM) and inventory management solutions. It takes minimal time to onboard.

It’s powerful. Revel provides you with business intelligence, operations and management tools that you didn’t previously have access to at a reasonable price.

It’s easy. Revel is user-friendly enough to allow you to devote your time to actually running your business.Business planning

Revel was founded in 2010 by Chris Ciabarra and Lisa Falzone—two people who were too stubborn to believe the pizza shops and restaurants they frequented couldn’t have POS systems with third-party integrations, mobile payment capabilities and business intelligence tools big players could afford. Convinced that it was technically possible to help small retailers and restaurateurs get more money in the door with less hassle, they developed what is now Revel.

Today, Revel’s technology has surpassed the abilities and reliability of many competitors. It’s novel but proven.

Is Revel right for you?

It depends.

One reason we at RCS have partnered with Revel is that they have a very similar culture to ours. We know a lot of their executive team from having done business in the retail space. When we first met to begin exploring a partnership, we already knew half the faces in the room.

We’re excited to be able to offer a comparatively inexpensive retail and restaurant support platform with great functionality. That’s hard to pull off.

If you’re contemplating using Revel, here are some questions you may be asking:

1.What kinds of businesses are most likely to benefit from using Revel?

  • Revel is perfect for both smaller retailers and restaurants. They’re restaurant experts. They have inventory management tools , built-in tip functionality and other features. These make onboarding easier and eliminate the need for customization.
  • Multi-location retailers can manage all their operations from a single account, transferring inventory between stores, scheduling employees, running reports and attending to other needs.
  • For those just getting started, Revel cuts back on hardware costs, allowing you to conduct all operations, from an iPad. You get the ease of use of the iPad with true Retail hardware including cash drawers, credit card readers, receipt printers and barcode scanners. Revel even has a scale integration if you sell items by weight. It also saves hours of time on employee onboarding because it’s so easy to use.
  • For retailers with an older version of Counterpoint or another POS system, Revel may provide a cost-effective solution that will get you the latest technology at a reasonable rate.

Interested in Revel?  Schedule a personalized demo in minutes. We’ll collaboratively determine whether it’s a good match for you.

2. What are the top three or so concerns people might have when exploring Revel as an option?

Growth. Some retailers may be concerned that they’ll outgrow Revel. When deliberating between, say, Revel and NCR Counterpoint, this is worthy of consideration. If you are projecting rapid growth in the near future, Revel may not be the right choice for you.

Mobile and e-commerce. For those concerned with mobile and online ordering capabilities, Revel will delight. It is excellent in both regards. Customers can complete orders anywhere as long as an associate is there to assist them. This keeps things personable while cutting back on lines. Associates can also process credit cards from pop up shops, trade shows, food trucks and the like.

Flexibility. Finally, Revel has a flexible, customizable e-commerce platform for omnichannel retailers. You can keep your credit card processing system if that suits you. You don’t need to create a new account each time you open a new location. Etc. Revel won’t rope you into anything that doesn’t make sense for your business.

That said, Revel has less customization than Counterpoint. Do you need to build a custom integration that’s out of the ordinary for a retail system? If so, Counterpoint is probably a better solution.

3. How will Revel and RCS leverage one another’s unique capabilities to benefit retailers?

Revel has superb, proven technology, and ease of use is one of their main focuses. We at RCS have tons of experiences working with retailers through practically every challenge imaginable.

In spite of Revel’s focus on user-friendliness, nothing is 100 percent intuitive. This is the value of our overall approach to business partnerships, including our partnership with Revel. We’re here to provide you the training and ongoing assistance to make the best use of it.

Focus on managing your business, not your POS system

Retailers increasingly need to become experts in a wide range of topics. These include digital marketing, supply chain management and managing a workforce with different expectations that the retail workforce of decades prior. The right POS provider will ease those challenges, not just by providing you the right tools but by partnering with you.

With regard to employee management, Revel’s user-friendly platform and easy onboarding process provide small businesses a dual advantage: minimal training time and a less frustrating work environment. All things equal, that has a real potential to reduce turnover. When turnover does occur, it reduces the cost associated with training new employees.

  • CRM
  • Loyalty programs
  • Intelligent business reporting
  • Low inventory alerts
  • Employee scheduling

About Revel:

Revel was founded in 2010 by  —two people who were too stubborn to believe the pizza shops and restaurants they frequented couldn’t have POS systems with third-party integrations, mobile payment capabilities and business intelligence tools big players could afford. Convinced that it was technically possible to help small retailers and restauranteurs get more money in the door with less hassle, they developed what is now Revel.

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