Total Fitness Equipment has been a member of the RCS family since 1999, utilizing NCR Counterpoint POS System to help streamline their business. RCS is pleased to announce Total Fitness Equipment as our December Customer Spotlight!
Total Fitness is a specialty fitness equipment provider to homes and commercial facilities. As a local, family-owned business, Total Fitness Equipment is committed to becoming your “fitness partner.” They will help you set fitness goals, establish a realistic and achievable plan, and decide on the right equipment for you. Your health and fitness is their customer support team’s highest priority as they create the solution designed to fit your life and your home.
“We run our business with NCR Counterpoint. I don’t know what we would do without it.”
-Jon Valles, Owner
In the past, the store manually wrote purchase orders and then entered them into a custom-made program. This process was time consuming, to say the least, which also made it very costly. The store now uses NCR Counterpoint’s order and point of sale functionality to process customer orders. This allowed them to significantly speed up and streamline their checkout time, allowing them to better serve their customers. The store also utilizes NCR Counterpoint delivery feature to get fitness equipment delivered directly to their customers, either commercial or residential.
Total Fitness loves to help you report your fitness stats and they also love the reporting that comes natively with NCR Counterpoint. Jon Valles, Owner, states, “we could never have generated these reports in our old system and have the level of inventory control that NCR Counterpoint gives us”.
RCS is thrilled to have Total Fitness Equipment as part of the RCS family! We are excited that we can assist them with becoming more efficient with their checkout and order processes and we can’t wait to see where they go next!
Want to read other customer spotlights? Read about Hickory & Tweed.