Introducing CPLocal, a secure way to process transactions on your NCR Counterpoint System without being tethered to a server. By running NCR Counterpoint in ‘local’ mode, users have the ability to keep servicing their customers in any environment. Having a sidewalk sale or event? Great! Get in all the action, by taking your unit outside to process sales. Has the internet gone down, or your server needs maintenance? No problem! Login with CPLocal to be up and running within minutes. Don’t worry, you’ll still have access to your customers, inventory, and general Counterpoint functionality to continue operations as usual.
Take some advice from the pros- Literally! Longtime RCS customer, The Red Sox Team Stores, knows that even if there is an outage, they can keep on chuggin’. While all the other stores and vast assortment of vendors were shut down because of an internet failure, The Red Sox Team Stores continued busting lines of 30+ fans at a time, eagerly waiting to purchase their fan apparel. For a store with an average ticket being sometimes in access of two to three hundred dollars, even a few minutes is worth thousands for their bottom line. CPLocal is their trusted source of fast and stable processing power for even the busiest (especially the busiest) of game days.
How does it work? Connect to CPLocal easily by clicking the icon on your POS unit (it will need to have been purchased and installed by an RCS technician). After logging in, users will have the ability to utilize a native version of Counterpoint, using each computer as it’s’ server. If the user is accessing CPLocal for outage purposes, a sync to the server will be attempted automatically every fifteen minutes. Once the connection is stable, users will be notified. If the user is accessing CPLocal for an event, or sidewalk sale (also see NCR CPMobile Options), most regular NCR Counterpoint functions will be available. Features that require updates from main database (server), such as posting tickets and transactions, gift registry, editing items or vendors, and the CP Message Center, may not be accessed until the POS unit is reconnected to server. After a new connection is established, any new data from each individual POS unit, will be communicated back up to the server, or main database.
Want to know more detail about how CPLocal can benefit your business? Contact us!
Written by: Molly Michalenoick, Retail Solutions Advisor, RCS