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NCR Counterpoint –
Retail Point of Sale Solution

RCS is proud to be an NCR Interact Premier Solution Provider, a distinction awarded to NCR Interact Global Partners based on overall expertise and revenue contributions. For over 20 years, RCS has been the #1 NCR Counterpoint reseller.

Innovative POS Solution

RCS has given hundreds of businesses, across the United States, the power to take control of their operations and realize retail success. Through innovative point-of-sale (POS) solutions, tailored to the specific needs of a business, RCS continues to help retailers leverage the capabilities of NCR Counterpoint to gain a competitive advantage.

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NCR Counterpoint Point-of-Sale
Powered by RCS

RCS has been a trusted adviser to the retail industry for over 35 years. We have built a reputation for powerful, yet intuitive, retail management solutions. Our decades of experience span multiple retail industries, lending us unique insight into your business. We will work with you to design a point-of-sale solution, tailor-made to let your business succeed. See why an NCR Counterpoint point-of-sale solution from RCS is the difference your business needs.

POS Software

Revolutionize your business with cutting-edge point-of-sale software. Our innovative solutions go beyond mere transactions; they’re a comprehensive tool designed to elevate your operation. With features tailored to meet the unique needs of your business, our POS software streamlines processes enhances customer experiences and provides valuable insights. Enjoy increased efficiency, improved accuracy, and the flexibility to adapt to changing demands. Elevate your business with RCS and experience the transformative power of our point of sale software.

Inventory Management

  • Dimensional Definition: Define apparel and similar items in a three-dimensional grid.
  • Accessible Information: Search and review item information from any system location.
  • Multi-Location Price Check: Check prices and quantities across different locations.
  • Store-Specific Pricing: Assign different prices to each of your stores.
  • Kit Functionality: Group, sell, and track related items seamlessly.
  • Unit Flexibility: Define a stocking unit and up to five alternate units.
  • Serial Number Tracking: Assign and track serial numbers effortlessly.
  • Barcode Variety: Utilize an unlimited number of barcodes for each item.
  • On-the-Go Additions: Add new items with multiple units, SKUs, and barcodes on the go.
  • Customized Record Keeping: Record item details with up to 20 user-defined fields.

Mobile POS

With Counterpoint’s mobile point-of-sale capabilities, elevate your customer experience by enabling flexible and efficient transactions anywhere in your store. Empower your staff to provide personalized assistance, check inventory levels, and complete transactions instantly, enhancing customer satisfaction and reducing wait times. RCS mobile retail solutions offer real-time access to critical business data, empowering you to make informed decisions on the go. Whether on the sales floor or at a pop-up event, Counterpoint’s mobile capabilities ensure that your business operates smoothly, providing customers with a modern and dynamic shopping experience.

Accounting

Ever wished for an accounting sidekick for your business? Look no further – NCR Counterpoint Point of Sale is here to be your financial wizard. Let’s unravel the magic of its accounting capabilities.

  • Automated Bookkeeping: Say goodbye to manual number crunching. NCR Counterpoint automates the bookkeeping process, saving you time and reducing the risk of errors.
  • Seamless Integration: Your sales and inventory data seamlessly sync with the accounting system. No more data juggling – it’s all in one place.
  • Financial Insights at Your Fingertips: Track profits, expenses, and other financial metrics effortlessly. NCR Counterpoint transforms complex financial data into easy-to-grasp insights.
  • Vendor and Inventory Harmony: Keep your vendors and inventory in sync. Track purchases, manage payables, and maintain a healthy cash flow.
  • Real-Time Financial Reports: Stay in the know with real-time financial reports. Whether it’s a quick snapshot or an in-depth analysis, the data is always at your fingertips.

Customer Management

Connect with customers using integrated marketing tools that allow you to segment your customers based on purchase history, customer loyalty category, product preferences, and other data in the customer record then leverage this information to target your marketing campaigns to your customer needs and preferences.

Ecommerce Integrations

Unleash the full potential of your business by seamlessly merging your physical store with the digital realm using NCR Counterpoint’s powerful ecommerce capabilities. Transform the way you operate and engage with your customers, all while keeping things simple and efficient.

  • Real-Time Inventory Sync: Bid farewell to inventory discrepancies. Our system ensures that your online and in-store inventory is in perfect harmony, updating in real-time.
  • Unified Management: No more juggling between multiple systems. Manage your physical store and online shop effortlessly from one centralized platform.
  • Order Harmony: Streamline your order processing. Whether from your brick-and-mortar location or your online store, NCR Counterpoint ensures a smooth and cohesive order management system.
  • Customer Connectivity: Build lasting connections with your customers. Our ecommerce capabilities enable you to provide a consistent and seamless shopping experience across all channels.
  • Secure Payment Integration: Facilitate transactions with ease. NCR Counterpoint seamlessly integrates with popular payment gateways, ensuring a secure and hassle-free payment process.

Advanced Reporting

Curious about what happens behind the scenes of your business? Let’s talk about the reporting prowess of NCR Counterpoint point-of-sale – your ticket to understanding and optimizing every aspect of your operations.

Wondering how your sales are doing? Or perhaps, the ins and outs of your inventory? NCR Counterpoint’s reporting capabilities provide crystal-clear insights into your business, making the complex seem like a walk in the park.

  • Sales Analysis: Break down your sales by product, category, or timeframe. Get a detailed view of what’s hot and what’s not.
  • Inventory Insights: Keep your shelves stocked with just what your customers want. Track inventory levels, sales trends, and reorder points effortlessly.
  • Customer Trends: Who are your most loyal customers? What are their preferences? NCR Counterpoint helps you build lasting relationships by understanding your customers better.
  • Employee Performance: Ensure your team is hitting the right notes. Monitor sales performance, track commissions, and optimize your workforce.
  • Financial Reports: Stay on top of your financial game with comprehensive reports on profits, expenses, and more.

Multi-Store Management

Your business depends on your customers, and you need to stay connected to sales activities affecting customer service. Physical location is no longer a barrier between you, your customers, and your staff. Receive alerts about sales reps’ activity, including opening the store when the rep has logged into the system, reviewing pending orders, and notifications of large sales or refunds to keep your sales on target and your customers happy.

Loyalty Programs & Promotions

Unlock a new dimension of customer engagement and loyalty with NCR Counterpoint’s cutting-edge loyalty programs. Elevate your business by offering personalized rewards, promotions, and discounts tailored to individual customer preferences. Counterpoint’s sophisticated loyalty features empower you to create targeted campaigns that drive repeat business and enhance customer satisfaction. From points-based systems to tiered rewards, Counterpoint provides flexibility to design programs that align with your brand’s unique identity. Gain valuable insights into customer behavior, preferences, and trends, allowing you to refine your marketing strategies for maximum impact. With NCR Counterpoint, cultivate lasting customer relationships and foster brand loyalty in an ever-evolving retail landscape.

POS Integrations

Seamless integration with your retail management system means less administration. Online quantities and prices are always up-to-date, and online orders show up automatically in your point-of-purchase database. There is no need to maintain product information in multiple places, and your database is accurate across both online and brick-and-mortar sales channels.

Security & Compliance

With our managed cloud hosting solution, we maintain your Counterpoint software on our cloud network, allowing access to real-time information from anywhere you are. We also maintain backups, upgrades, network structure, and more! Your operations information and credit card transactions are protected with our PCI-compliant software and hardware that encrypts valuable customer information, making data security a top priority.

Speak with an Expert Today!

Discover how our intuitive interface, robust features, and seamless integration can revolutionize your retail operations.

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RCS Counterpoint Support

At RCS, our team of dedicated retail experts and tech-savvy advisers are driven by one one goal – to help your business succeed. We spend the time to get to know your business, understand your industry, and identify your needs to provide you with the superior, personalized customer service you need, so you can focus on growing your business.

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Hear From Our Happy Customers

Through a series of compelling case studies, explore real-world examples of leveraging NCR Counterpoint to streamline operations, increase donations, optimize inventory management, and gain valuable insights through data-driven decision-making.

The Salvation Army Southern Territory

''NCR Counterpoint has revolutionized our thrift store operations with its easy-to-use interface and real-time reporting capabilities. Now we can quickly manage our inventory and make informed decisions, enabling us to scale up our operations while adding to the bottom line.''

Chris Pluchino, Operations Manager
The Salvation Army Logo
Meadows Farms

“The Jersey Street Store began limited trials with RCS and NCR Counterpoint as their preferred point of sale solution in 2010. Since Counterpoint POS and RCS has effortlessly handled the point of sale activities through game day openers, regular season games, series playoffs, the 100-year celebration, and, most importantly, the 2013 World Series.”

Red Sox Team Store
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Moon Golf

''We searched for many months trying to find a POS solution that could help us operate more efficiently. Counterpoint has given us the tools to do that plus much more. We are confident no matter what the future has in store that this system will be able to handle it.''

Mike Poppell
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Let Us Boost Your Retail Efficiency

Are you looking for a revenue-boosting retail point-of-sale system and technology? Contact us today and a solution advisor from RCS will arrange a personalized demo for your retail business.

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