About Us

Retail Control System – How We Are Helping You

Helping you sell to a new generation of shoppers

Our Mission

Our mission at Retail Control Systems is to be trusted advisers, providing superior customer service, exceptional quality and innovation to the retail community. We hold the success of our customers as a measure of our own.

Our History

Founded in 1987, RCS specializes in retail management software and hardware solutions. RCS has built a reputation for finding specialized business management solutions that help businesses gain complete control over their operations and finances. From daily sales management to inventory control, RCS has the experience and expertise across the full range of retail industries to meet the unique needs of any business. RCS has been providing superior customer service, exceptional quality, and innovation to the retail community for over 30 years.

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Perfect Solutions

We pride ourselves in being able to find the perfect solution for your business. From daily sales management to inventory control, RCS has the experience working with many different industries, and the industry know-how, as one of NCR Counterpoint’s top resellers, to customize a retail management solution that will help you gain complete control over your operations and finances.

Fluid Interface

Never miss an opportunity with CPMobile, our cloud-base mobile POS technology that puts the power of NCR Counterpoint within just a touch, no matter where you are or the hour of the day. Fluidly process orders, track inventory, and manage sales with our intuitive interface. It safely and securely – following PCI compliance standards – delivers all the data you need to run you business effectively, both online or in-store.

Best Practices

From accounting to inventory management, we’ve got all the bases covered for every function of your business. We have the software and the best business practices in mind to streamline your information – including data from external programs like Quickbooks and Business Works – to help you keep your accounts up to date, stay in control of your business, and succeed.

Meet Some of Our Team

Kevin Albert

Chief Executive Officer

Morris Caen

Chief Technology Officer

Bree Camber

Vice President of Finance and Administration

Dave Albert


Laurie Albert


Alex Ewin

Data Center Systems Engineer

Ariel Leggett

Account Manager

Aronel Lovett

A/R Specialist

Barbara Collier

Merchant Accounts Customer & Partner Liaison

Ben Freese

Product Manager

Chris Claxton

Senior Networks Engineer

Darlene McQueen

Account Executive

Dustin Morse

Business Operations Manager

Holly Mullett

Account Manager

Janyce Pink

Senior Accountant

Jess Morey

Technical Support Lead

Jessie Sousa

Human Resource Manager

Karen Recthin

Account Manager/Business Analyst

Kevin Moore

Senior Systems Engineer

Lindsay Marsh

Restaurant Solution Advisor

Luke Hersey

Procurement Agent

Mason Vogt

Project Manager

Matthew Houllier

Account Executive

Patrick Carmody

Account Manager

Paul Heslop

Development Specialist

Richard Hensley

Systems Consultant

Rob McDonald

Support Technician

Ryan Parks

Marketing Manager

Stu Kehler

Director of Merchant Services

Sydney Caen

Merchant Services Administrative Specialist