Our Mission


Our mission at Retail Control Systems is to be trusted advisers, providing superior customer service, exceptional quality and innovation to the retail community. We hold the success of our customers as a measure of our own.

Our History


Founded in 1987, RCS specializes in retail and restaurant management software and hardware solutions. RCS has built a reputation for finding specialized business management solutions that help businesses gain complete control over their operations and finances. From daily sales management to inventory control, RCS has the experience and expertise across the full-range of retail and restaurant industries to meet the unique needs of any business. RCS has been providing superior customer service, exceptional quality, and innovation to the retail and restaurant community for nearly 30 years.

Our Approach


Perfect Solutions

We pride ourselves in being able to find the perfect solution for your business. From daily sales management to inventory control, RCS has the experience working with many different industries, and the industry know-how, as one of NCR Counterpoint’s top resellers, to customize a retail management solution that will help you gain complete control over your operations and finances.

Fluid Interface

Never miss an opportunity with CPMobile, our cloud-base mobile POS technology that puts the power of NCR Counterpoint within just a touch, no matter where you are or the hour of the day. Fluidly process orders, track inventory, and manage sales with our intuitive interface. It safely and securely – following PCI compliance standards – delivers all the data you need to run you business effectively, both online or in-store.

Best Practices

From accounting to inventory management, we’ve got all the bases covered for every function of your business. We have the software and the best business practices in mind to streamline your information – including data from external programs like Quickbooks and Business Works – to help you keep your accounts up to date, stay in control of your business, and succeed.

Retail Control Systems - Helping you sell to a new generation of shoppers

Meet Some of Our Team


Dave Albert, CEO

Dave Albert

– Chief Executive Officer –

Jill Bujnowski and her dog

Jill Bujnowski

– Chief Financial Officer –

Kevin Albert, COO

Kevin Albert

– Chief Operating Officer –

Laurie Albert

– Director –

Adam McMahon and his dog

Adam McMahon

 – Support Technician –

Alex Koppelkam at Wisconsin Football

Alex Koppelkam

– Marketing Implementation Analyst –

Amanda Dyment on her Harley

Amanda Dyment

– Retail Solutions Advisor –

Ariel Leggett with her kids

Ariel Leggett

– Retail Solutions Advisor –

Aronel Lovett with her kids

Aronel Lovett

 – Business Development Specialist –

Ben Freese and his dog Noxie

Ben Freese

 – Product Specialist –

Casey Albert and her dog Burt

Casey Albert

 – Marketing Manager –

Dan Beehler

Dan Beehler

 – System Administrator –

Darlene McQueen and her dog

Darlene McQueen

– Retail Solutions Advisor –

Dean Porter

Dean Porter

 – System Administrator –

Dustin Morse

Dustin Morse

– Production Manager –

Geoff Stanford and his dog

Geoff Stanford

– Implementation Technician –

Jack Oxton

– Retail Solutions Advisor –

Jason Schuster

Jason Schuster

– Development Specialist –

Jessie Sousa and her dog Jack

Jessie Sousa

 – Project Manager / Project Department Supervisor –

John Dempsey

John Dempsey

– Implementation Consultant –

Josh Dumas

Josh Dumas

– Network Technician –

Julie Slack hiking with her husband

Julie Slack

– Compliance Administrator –

Karla Klotz

Karla Klotz

 – Accounting Manager –

Kellie Mulherin and her dog Rudy

Kellie Mulherin

– Administrative Assistant –

Luke Hersey and his dog Titus

Luke Hersey

– Implementation Technician –

Mason Vogt going fishing

Mason Vogt

-Purchaser & Business System Analyst-

Matthew Parker with Surfboard

Matt Parker

 – Implementation Technician –

Maureen under a Mo the Clown sign

Maureen Morrill

– Support Supervisor –

Molly Michalenoick and her dog

Molly Michalenoick

– Retail Solutions Advisor –

Patrick Carmody

Patrick Carmody

– Toast Implementation Specialist –

Paul Heslop

Paul Heslop

 – Development Specialist –

Rob McDonald

Rob McDonald

– Support Technician –

Ryan Parks jumping at Havasu Falls

Ryan Parks

-Marketing Communications Specialist-

Scott Holland

Scott Holland

– Data Center Service Manager –

Tim Carriere in metal sweatshirt with hand sign

Tim Carriere

– Support Technician –

Wesley Cooper

Wes Cooper

 – Implementation Technician –