Our Mission

Our mission at Retail Control Systems is to be trusted advisers, providing superior customer service, exceptional quality and innovation to the retail community. We hold the success of our customers as a measure of our own.

Our History

Founded in 1987, RCS specializes in retail and restaurant management software and hardware solutions. RCS has built a reputation for finding specialized business management solutions that help businesses gain complete control over their operations and finances. From daily sales management to inventory control, RCS has the experience and expertise across the full-range of retail and restaurant industries to meet the unique needs of any business. RCS has been providing superior customer service, exceptional quality, and innovation to the retail and restaurant community for nearly 30 years.

Our Approach

Perfect Solutions

We pride ourselves in being able to find the perfect solution for your business. From daily sales management to inventory control, RCS has the experience working with many different industries, and the industry know-how, as one of NCR Counterpoint’s top resellers, to customize a retail management solution that will help you gain complete control over your operations and finances.

Fluid Interface

Never miss an opportunity with CPMobile, our cloud-base mobile POS technology that puts the power of NCR Counterpoint within just a touch, no matter where you are or the hour of the day. Fluidly process orders, track inventory, and manage sales with our intuitive interface. It safely and securely – following PCI compliance standards – delivers all the data you need to run you business effectively, both online or in-store.

Best Practices

From accounting to inventory management, we’ve got all the bases covered for every function of your business. We have the software and the best business practices in mind to streamline your information – including data from external programs like Quickbooks and Business Works – to help you keep your accounts up to date, stay in control of your business, and succeed.

Retail Control Systems - Helping you sell to a new generation of shoppers

Meet Some of Our Team

Dave Albert, CEO

Dave Albert

– Chief Executive Officer –

Jill Bujnowski and her dog

Jill Bujnowski

– Chief Financial Officer –

Kevin Albert, COO

Kevin Albert

– Chief Operating Officer –

Laurie Albert

– Director –

Morris with his two dogs

Morris Caen

 – Chief Technology Officer –

Mike being pulled by his granddaughter

Mike Miller

 – VP Sales & Marketing –

Adam McMahon and his dog

Adam McMahon

 – Support Technician –


Alex Ewin

 – Data Center Systems Engineer –

Alex Koppelkam at Wisconsin Football

Alex Koppelkam

– Manager of Strategic Initiatives –

Ariel Leggett with her kids

Ariel Leggett

– Account Manager –

Aronel Lovett with her kids

Aronel Lovett

 – Business Development Specialist –

Barbara Collier

Barbara Collier

 – Customer Relationship Manager –

Ben Freese and his dog Noxie

Ben Freese

 – Project Manager –

Ben Weeks in Alaska

Ben Weeks

 – Project Manager –

Bree Camber

 – Controller –

Cherie Bardsley on a raft in a life jacket

Cherie Bardsley

 – Developer –


Chris Claxton

– Senior Networks Engineer –

Darlene McQueen and her dog

Darlene McQueen

– Retail Solutions Advisor –

Dustin Morse

Dustin Morse

– Business Operations Manager –

Jessie's dogs sitting in the grass

Jessie Sousa

 – Business Operations Manager –

John Dempsey

John Dempsey

– Implementation Consultant –

Kellie Mulherin and her dog Rudy

Kellie Mulherin

– Exec. Assistant to the President –

Josh Dumas

Josh Dumas

– Network Technician –

Karen Rechtin Ballroom Dancing

Karen Recthin

– Account Manager/Business Analyst –

Kevin Moore

Kevin Moore

– Senior Systems Engineer –

Luke Hersey and his dog Titus

Luke Hersey

– Implementation Technician –

Mason Vogt going fishing

Mason Vogt

– Project Manager –

Matthew Parker with Surfboard

Matt Parker

 – Implementation Technician –

Mike Cody

Mike Cody

 – Retail Solutions Advisor –

Mike Hoang

Mike Hoang

 – Support Technician –

Molly Menezes and her dog

Molly Menezes

– Retail Solutions Advisor –

Patrick Carmody

Patrick Carmody

– Account Manager –

Paul Heslop

Paul Heslop

 – Development Specialist –

Richard Hensley

Richard Hensley

– Senior Systems Engineer –

Richard Yung

Richard Yung

– Technical Support Manager –

Rob McDonald

Rob McDonald

– Support Technician –

Ryan Parks jumping at Havasu Falls

Ryan Parks

– Marketing Manager –

Stu hiking with his daughter

Stu Kehler

– Director of Merchant Services –

Tim Carriere in metal sweatshirt with hand sign

Tim Carriere

– Merchant Account Specialist –