Features of NCR Counterpoint for Thrift Stores

Goodwill Chattanooga Gains Sales, Donations, and Customer Loyalty Through POS Upgrade

Goodwill Chattanooga now has the framework in place to standardize prices as well as monitor inventory, so employees can respond quickly to restock shelves. And this isn’t the only way it’s increased sales. Rebecca raves about Counterpoint’s offline functionality: “We love knowing that our systems will keep running in case of a major Internet outage. Now we have an offline mode with backup for processing our customer’s credit cards so downtime is a thing of the past for us.”

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Goodwill Case Study

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Effective Operations

A system allows thrift store owners to improve their employee’s productivity. By using a precise and all-encompassing program where items can be categorized easily, you can eliminate a lot of the confusion that comes with pricing and processing these non-traditional wears.

Intuitive Software

Our system has been designed to make running your thrift store much easier. By creating an easy to use interface, the system helps remove the guesswork when it comes to cataloging, formatting, and pricing your items as well as keeping track of expenses with detailed reporting.

Increase Revenue

By keeping your expenses in one place, your operations become simplified and that means you can quickly and easily see where money is coming and going out of the business and where you could be cutting back on costs.

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RCS Clients

RCS has been providing superior customer service, exceptional quality, and innovation to the retail industry for over 30 years.

Goodwill of Southern New England

“Our project was a huge undertaking with a lot of moving components to facilitate ~75 new Aures registers, Win7 to Win10 upgrade, CounterPoint upgrade to 8.5, and a migration to the Aero Datacenter Environment. We were able to reopen without a single glitch, which is a big success in my book and testament to your team’s ability to set us up on a path to success.” – Michael | Goodwill of Southern New England

Pro Football Hall of Fame

In addition to providing Point of Sale to the Pro Football Hall of Fame, RCS attends Enshrinement Week where we help operate a large merchandise tent with 6 registers in operation and a line that can extend over a mile long!

Goodwill Industries of Chattanooga

“We have increased productivity by at least 50 percent. Retail Control Systems has been there for us every step of the way, providing an exceptional level of service. They are great leaders in their field and the guides that got us up and running, giving us the support to get the job done.” – Tim Ward | Goodwill Industries of Chattanooga

Boston Red Sox

“The Jersey Street Store began limited trials with RCS and NCR Counterpoint as their preferred point of sale solution in 2010. Since, Counterpoint POS and RCS has effortlessly handled the point of sale activities through game day openers, regular season games, series playoffs, the 100 year celebration, and, most importantly, the 2013 World Series.” – Red Sox Team Store | Jersey Street Store

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