Support

Remote Support

Retail Control Systems’ support team prioritizes register or site-down and business-critical support calls. With remote access capabilities, we quickly and effectively troubleshoot system errors.

Remote Support

NCR Counterpoint Help

Locate how-to’s and setup guides. Provides answers to features/functions for the current Counterpoint version.

NCR Counterpoint Help

Customer Care Portal

Service :

Initiate a support ticket, follow and manage existing tickets.

Don’t have access? Email sales.

RCS Customer Portal

NCR User Portal

Solutions :

Learn more about connecting with your customers through tools such as email marketing and mobile transactions.

Training :

Continue your education with our product experts as you learn how to optimize the features within your NCR Counterpoint product suite.

Support :

Stay informed on current happenings and updates with our newsletters, press releases, and more.

News and Events :

Your one resource for software updates, questions, and overall NCR Counterpoint feedback.

NCR User Portal

We hold the success of our customers
as a measure of our own.

For immediate support call

1-800-417-3030 x2

Regular Support Hours are Monday – Friday, 8:00 am – 6:00 pm EST