Go live day came and went without so much as a hiccup. We had a little tweaking to do over the first few days, but nothing to lose your appetite over. RCS was, and continues to be, responsive to our needs. We were the single largest install RCS had ever handled and they pulled it off as if they had done it hundreds of times. We consider RCS our partners in this project, and I am truly thankful we made the right choice. I would recommend, without hesitation, Counterpoint SQL and RCS to anyone.James B. Owens, Jr. Vice President Retail Operations & Winery Guest Services, Biltmore Estate
Critical considerations for the Hall of Fame when selecting their new retail system included: the ability to handle high transaction volume, a comprehensive open to buy package, the system had to be user friendly, and ongoing support had to be good. All of these needs were met by Counterpoint and RCS, in fact the Hall of Fame was live on the new system in their Museum Shop after just four hours of training for their Sales staff, thanks to the outstanding hands-on training provided by Retail Control Systems’ staff.Ken Meifert, Director of sales, Baseball Hall Of Fame
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