There are many pieces to your business. We help you connect the dots.


Run your business. Connect with customers. Sell Anywhere.

Counterpoint

With comprehensive retail point of sale features, NCR Counterpoint can easily handle sales, returns, orders, and layaways - even on a single ticket.
With a configurable touchscreen interface, you can tailor our POS to fit your business and streamline operations, minimize errors, and maximize profits.

counterpoint

Run Your Business

You focus on your business, and we handle the rest. With our managed cloud hosting solution, we maintain your Counterpoint software on our cloud network, allowing access from anywhere you are. We also maintain backups, upgrades, network structure, and more!

cloud

Hardware that performs

Knowing which hardware you should invest in can be overwhelming. We take the guess work out of it, and only suggest Hardware that you’ll need. From Point of Sale, to Networking, we’ve got the right solution for you.

hardware

Sell Anywhere

Today’s customers are on the move more and more, and having a point of sale on your mobile device helps you provide your services in any situation. CPMobile helps you connect with customers on the go, line bust, and check inventory on the fly.

cpmobile

Connect with Customers

Reaching your customers is now more intuitive than ever. With our email marketing solution, you can reach out to customers based on their purchase history, and more effectively market your deals, and products.

ecommerce

We Love Our Customers

 
  • “We believe we have increased productivity and saved time by at least 50%. RCS has been there for us every step of the way, providing an exceptional level of service. They are great leaders in their field and the guides that got us up and running, giving us the support to get the job done”

    Tim Ward, Goodwill Chattanooga
  • The Custom Reports for Finance and Loss Prevention that Dawn Gregory has been working on are awesome! I know Harriet uses the Loss Prevention one every day and loves it! The Finance Department is using theirs and they think it is Wonderful! As you know anytime you can make Finance Happy it is a truly Great Day! Also I just wanted you to know how wonderful it is to work with Dawn, she has a great understanding of what we need and is very responsive, knowledgeable and easy to work with! I am not sure what her background is but she gets what I want. And that makes all the difference in the world.

    Terri Toneli, Goodwill of the Chesapeake
  • “We can have 25 buses arrive within minutes of each other. We need to be prepared for our guests, guaranteeing fast and accurate transactions. This is a pivotal part in providing great customer service. Over 25 registers can generate 300 plus transactions per hour. Counterpoint keeps our lines moving – which improves customer service and total sales volume.”

    Shelley Peterson, Retail Operations and Guest Services Supervisor Corning Museum of Glass
  • “Go live day came and went without so much as a hiccup. We had a little tweaking to do over the first few days, but nothing to lose your appetite over. RCS was, and continues to be, responsive to our needs. We were the single largest install RCS had ever handled and they pulled it off as if they had done it hundreds of times. We consider RCS our partners in this project, and I am truly thankful we made the right choice. I would recommend, without hesitation, Counterpoint SQL and RCS to anyone.”

    James B. Owens, Jr. Vice President Retail Operations & Winery Guest Services, Biltmore Estate
  • “Critical considerations for the Hall of Fame when selecting their new retail system included: the ability to handle high transaction volume, a comprehensive open to buy package, the system had to be user friendly, and ongoing support had to be good. All of these needs were met by Counterpoint and RCS, in fact the Hall of Fame was live on the new system in their Museum Shop after just four hours of training for their Sales staff, thanks to the outstanding hands-on training provided by Retail Control Systems’ staff.”

    Ken Meifert, Director of sales, Baseball Hall Of Fame

RCS is a business solutions provider 

Casual business charm 
 

We help you build your business

We pride ourselves on providing business owners the tools they need to run their business, connect with customers, and sell anywhere. We’re really good at it too! 


Certified and Bonafide

Our technicians are certified in many verticals, from Server Maintenance to Hardware servicing, Counterpoint to Quickbooks, we’re sure we can find an answer for you in the many tools you already use to run your business.  


Integrations are our middle name

Sometimes you need more than just an out of the box software. We provide integrations from our software to software like Outbound for online ticketing/events, Zero-in for digital signage, ServicePoint for scheduling and dispatching and lots more! 


Training and Support

Since 1987 we’ve been helping our customers learn better ways to manage their inventory, maintain their accounting, and monitor sales, so we’ve learned a thing or two about what it takes to make maintain your business. 


Credit Card Security is top priority

One of the worst things to hear as a business owner today is that your system has been hacked and your customers credit card data has been stolen. Not only is our software PCI compliant, but our hardware encrypts valuable customer information. You’re in safe hands with us. 


Get on the Cloud

Some business don’t have the ability to hire a server administrator, or maintain their own server. We provide Dedicated VPS Cloud hosting which we maintain, taking the burden off of your shoulders. And with the Cloud, you can access your software anywhere you bring your computer, tablet, or phone.