Account Executive

Reports to: VP of Sales and Marketing
Department: Sales

What do you look for in a career?

RCS is seeking an active, engaged, energetic, self-motivated individual who understands the customer journey, is skilled at proactively finding solutions to overcome obstacles and roadblocks, and has a track record of closing deals.


As an Account Executive on the RCS sales team, you will identify, source and close good-fit prospects. Using strong consultative selling skills, you will balance contacting warm inbound leads and driving self-sourced leads for your pipeline, while also partnering closely with internal stakeholders to achieve team goals and work towards RCS’s mission.

In order to contribute to RCS’ award-winning sales and customer service, all employees live by RCS’ Core Values:

  1. Do the right thing
  2. Be fun to work with
  3. Take Ownership

As an Account Executive you’ll be:

  • Managing a pipeline of inbound and self-sourced leads to identify, engage, and develop relationships with potential buyers.
  • Dissecting and qualifying prospects’ business goals to determine if RCS products can be a strategic investment for their business growth.
  • Listen and learn about prospects’ goals, needs, and struggles then explain how to achieve and solve with RCS products and Services.
  • Partnering with internal marketing and technology departments to execute sales strategy.
  • Proactively researching/selling new solutions RCS introduces as enhancements to existing solutions and/or releases of new products.
  • Documenting and defining deliverables to customer requirements for the RCS team. Also, maintaining appropriate and accurate data within the company system of record.
  • Creating quotes, proposals, demos, as well as completing RFPs with attention to detail and focus on value.

What makes a successful Account Executive at RCS?

  • Have the drive and commitment to do what it takes to be successful in sales.
  • Be a champion of positive and regular communication both internally and externally.
  • A skilled and compelling technology product demonstrator.
  • Ability to bring together key stakeholders to consistently move leads forward.
  • An understanding of how businesses grow, and confidence advising C-level executives on growth strategies.
  • Genuine curiosity about retail business and technology.
  • Finds joy in solving customer technology and business needs.
  • A mindset focused on growth and a habit of seeking feedback for self-development.

Some Helpful Skills:

  • 3-5 years direct sales experience, primarily in a tech-related field, extra bonus points for point-of-sale systems experience.
  • Retail industry knowledge (network of key players, ecosystem, needs/challenges, etc.) is preferred.
  • Demonstrated ability in converting sales prospects to closed deals.
  • Experience and proficiency in Microsoft Office Suite, Google Workplace, and database programs.
  • Experience or training in a Connectwise environment is a plus.

Working Conditions:

  • Located and able to work in the US this role is “hybrid-remote” with the expectation that you can be in office in NH as needed. Remote employees adhere to the RCS Work at Home Policy.
  • Primarily in an office environment, talking on the phone 70% of the day and working on a computer 90% of the day.
  • Will be expected to travel as needed on company business for prospect visits and tradeshows requiring travel, overnight lodging, and driving in inclement weather.

Work hours: Full time

Please submit your resume and a cover letter to