November Anniversaries

November Anniversaries

Awards & Recognition, Just for Fun, Spotlight
Jack Oxton, 3yrs “I've worked in a sales role or sales leadership role for the last 10 years of my professional life, and never before had I found an organization that truly puts customers and people before profits. I love working with customers to identify their pain points, then working with that customer to find the best solution and help them understand how it can make their lives easier or save them money. It's an awesome role because every call and conversation is different and I get to learn so much about so many different topics. From understanding how integrations work and are built, to learning more about network security and hosting solutions, every day is unique and every solution is custom tailored to help…
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September Anniversaries

September Anniversaries

Awards & Recognition, Just for Fun, Spotlight
Karen Rechtin, 1yr “RCS is an amazing collection of people that work as a team to create success for our clients. Each team member is always ready and willing to help each other with anything. Employees are supported in their personal as well as professional lives. I am personally driven and rewarded by the relationships with the people and companies I work with, helping them become…
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Feeling Uninspired? Take a Glimpse of Goodwill Industries’ Social Impact

Feeling Uninspired? Take a Glimpse of Goodwill Industries’ Social Impact

Awards & Recognition, Clothing & Apparel, Events, Retail
by John Garvey At a glance, Edward Smith’s past didn’t bode well for his future. A felony conviction and prison sentence tend to limit a person’s career options. “When I was incarcerated I realized all the barriers that I had against me,” Edward recalls. “And I said to myself that I have to be willing to do three times the work as the average person in order to be on an equal playing field.” So that’s what he did at Goodwill Denver. “And in doing that, it’s propelling me towards my greatest potential. And to me it means the world. Goodwill gave me an opportunity based off of the mission of the company and also me putting my effort and my intellect towards that. On one hand, they give you…
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Retail Control Systems Recognized As Top Volume Partner in 2016

Retail Control Systems Recognized As Top Volume Partner in 2016

Awards & Recognition
By Casey Albert Retail Control Systems (RCS), a leading point-of-sale solutions provider for retailers, was awarded the Top Software & Hardware Volume Partner of the Year award at the 2017 NCR Interact Partner Conference, in Amelia, Florida this month. This prestigious award was given to the worldwide partner who sold the most NCR Counterpoint Software and NCR Retail Equipment in 2016. Over the past two decades, RCS has earned this award 20 times. RCS attributes their success to a dedicated staff that is willing to go the extra mile to ensure customer satisfaction. “RCS’ new customer base generally comes as a result of recommendations from our existing customer base, and this is due to our dedicated team of professionals who ensure exceptional customer satisfaction,” said Dave Albert, president of RCS.…
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Happy Lucky’s Expands Teahouse in Fort Collins, CO with RCS

Happy Lucky’s Expands Teahouse in Fort Collins, CO with RCS

Awards & Recognition, News, Specialty Retail
by Casey Albert (ENFIELD, NH | FORT COLLINS, CO) – Retail Control Systems (RCS), a leading point-of-sale solutions provider, is pleased to share that longtime client, Happy Lucky’s Teahouse (Happy Lucky’s), has opened a second location in Front Range Village, a popular southeast Fort Collins shopping center. RCS helped equip the store’s point-of-sale system, which included a NCR Counterpoint 1530 terminal and two (2) CP Mobile units – Counterpoint’s mobile POS platform. The second location officially opened in November 2016. Happy Lucky’s is a unique specialty shop and teahouse, “serving up world change,” alongside a delicious array of baked goods and treats. Owned by Kari and George Grossman, the teahouse was originally established to provide a venue for promoting their charitable organization, Sustainable Schools International (SSI). While SSI still remains…
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Retail Control Systems and Westchester Road Runner: Solemates Since 2014

Retail Control Systems and Westchester Road Runner: Solemates Since 2014

Awards & Recognition, Specialty Retail, Sporting Goods
(ENFIELD, NH | FORT COLLINS, CO) – Retail Control Systems (RCS) is pleased to announce our customer spotlight for the Month of March, Westchester Road Runner. Westchester Road Runner is a specialty running store, located in downtown White Plains, NY since 1980. They cater to the serious runner, people on the go, busy moms, and anyone who enjoys running, walking or jogging. For 37 years they have been new product pioneers in the running community. For example, they carried women’s technical apparel before other stores would even take a chance on these new products. The staff has always been comprised of avid runners, cyclists, triathletes and swimmers who continue to participate in and live for their sport, even as they age. The staff’s firsthand knowledge of product, training and competing is…
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July Employee of the Month!

Awards & Recognition
This month’s Employee of the Month goes to Wes! Wes steps up to help out in many ways, and specifically he has made himself available to cover weekend support, not only when he is scheduled, but also with short-term notice. Wes is often among the first arrivals in the morning. Wes is always striving to learn something new and seeks to solve problems on his own before reaching out to others for training. He has done what it takes to ready himself to be a resource in the emergency support rotation. One of the things that has allowed RCS to stand out among NCR partners is our willingness to go the extra mile.  Maureen tells us that he often will stay late just so our customer is taken care of and…
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June’s Employee of the Month!

Awards & Recognition, Clothing & Apparel
June Employee of the Month goes to Mason! Thanks for everything you do for RCS Mason! From his initial stint as intern during the summer of 2014, Mason Vogt has added value to RCS.  That first summer he took on the project of gathering information that was instrumental in eventually choosing Service Cloud and extending the use of Salesforce by RCS. When hired as a full time employee almost a year ago, he took on the purchasing role quickly, consistently making suggestions to improve the way RCS fills our customers' orders.  He has either taken the lead to implement, or aided others in implementing: an improved requisition process, improved item entry, new item testing, efficient customer returns, just to name a few.  He is a regular guest at various departments’ meetings…
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Congratulation to our May Employee of the Month!

Awards & Recognition, Clothing & Apparel
May Employee of the Month goes to Diane Dupre! Diane Dupre has been with RCS for more than 10 years. She has proven time and time again her dedication to our customers and RCS. As a dedicated employee, Diane is always up for the challenge whether it’s getting on a plane to train a customer, helping support with cases, or presentations at the Envision Conference.  She takes every task seriously and executes flawlessly. If you’ve been outside one of her classroom during a training session it’s not uncommon to hear laughter coming out of the room.  She always makes the training process intense, as well as entertaining.  Simply ask an attendee on the last day of their class, and they can most definitely attest to this. The best part!  Hearing the…
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