Navigating COVID-19

Navigating COVID-19

E-commerce, News, RCS Payments, Retail
By Dave Albert The COVID-19 health crisis struck quickly and has far-reaching implications for the health of our families, communities and the world. To proactively combat, control, and limit the adverse health impact during this pandemic, society as a whole has sacrificed their normal way of life. Coronavirus, Covid-19, Social Distancing, Quarantine, Self-Isolation, flattening the curve, essential vs. non-essential business, and the new normal are the terms and phrases we all use today. At RCS, we are first concerned with the health of our co-workers, their families, and the health and well-being of RCS customers. Secondly, we are concerned about your success and helping you through this tough time. As we have been for 33 years, RCS is as strong as ever and available to help our customers in any…
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Retail Tips: Weathering the Covid-19 Economic Storm

Retail Tips: Weathering the Covid-19 Economic Storm

Clothing & Apparel, E-commerce, News, Retail, Web Tips
Retail Tips: Weathering the Covid-19 Economic Storm By Mark Nelms Before we get started, I want you to know that none of this article is written lightly. What we are discussing today could potentially impact the future of your businesses for many years to come, not just now in this time of crisis, but for the remainder of the 4th industrial revolution. I’d also like to remind our readers, I am not a physician or an economist, but I am an expert in retail. With almost 25 years of working for, consulting with, and in retail; I have a unique advantage in predicting the behavior of retail buyers. Many of you have already spoken to me about the sharp drop in foot traffic, and unfortunately, until this virus is…
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How To Utilize Your Off-season

How To Utilize Your Off-season

Clothing & Apparel, E-commerce, Gift Stores, Retail, Specialty Retail
You’ve got a great location, why not share it with the masses?! Can your space be used in other ways? In winter, that greenhouse at the garden isn’t as abundant as in the spring, invite the local farmers market to use your space as a winter shelter. Their business will drive more revenue for your business as higher numbers are drawn in and circulate your shelves. Do you have an extra room that you could spruce…
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Tariffs – The Never Ending Story

Tariffs – The Never Ending Story

Retail, Specialty Retail
So what does this mean? For consumers it would mean price jumps in apparel imports and some big-ticket items (like cars). If you have a business that relies on imports, you could see some new purchasing strategies coming your way. Many wholesalers have been stockpiling inventory to keep your prices low, but as they run out of that inventory prices are set to jump. That bubble tea that you love so much, where do you…
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Here’s How Old POS Systems Get Retailers Screwed

Here’s How Old POS Systems Get Retailers Screwed

News, Restaurant, Retail
Hold the onions … and my personal banking info! Two years ago, Sonic Drive-In experienced a massive Point of Sale system breach. In September 2017, financial institutions noticed fraudulent charges on numerous cards that had previously been used at the fast food chain. Days later, Krebs on Security reported that a batch of five million credit and debit cards had suddenly shown up for sale online. Krebs’ banking insiders bought some of the cards to investigate, confirming that they had indeed been recently used at Sonic. Fast forward a year and a half to last May for the real day of reckoning. American Airlines Federal Credit Union—the financial institution that…
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Why retailers should be thinking about Locavores and the experience economy (2 of 2)

Why retailers should be thinking about Locavores and the experience economy (2 of 2)

Just for Fun, News, Retail
Why retailers should be thinking about Locavores and the experience economy (2 of 2) By John Garvey Part II: Making your customers your greatest advertising asset Inc. contributor Ane Gherani recently wrote about the declining effectiveness of online advertising, and how it can be offset by turning consumers into brand advocates. This isn’t breaking news, but it bears consideration day to day. With consumers equipped to market on brands’ behalves, brands need to step up their game and invest in experiences that their consumers actually want to share,” Gherani says. “From storefronts and pop-up shops to innovative expo booths and interactive insta worthy subway ads, the experience economy is set to be the most lucrative brand channels to tap into. The opportunities to boost customer engagement are limited only…
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Retailers: Don’t get blindsided by the Windows 7 apocalypse

Retailers: Don’t get blindsided by the Windows 7 apocalypse

News, Restaurant, Retail, Specialty Retail, Sporting Goods, Technical Tip
The problem If your retail system is running on Windows 7, it may coast along for a while, but it will ultimately be more vulnerable than ever to hacks. The bad guys of the world will likely be out to get anyone still running Windows 7, and they’ll do their best to breach systems. Some retailers may assume that a simple software upgrade to Windows 10 will take care of everything. This is tempting, given all that retailers have…
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