From gourmet delis to homemade pastries, the NCR Counterpoint system offers retail management solutions for all your niche markets. A scalable and mobile POS program that provides your specialty store with the functionality and features you need to manage your operations, enhance the customer experience, and focus on delivering your unique products while maximizing your profits.

Features of NCR Counterpoint for Specialty Food Stores

Customizable Interface

Specialty food retailers can operate as a distributer, wholesaler, retailer, and café owner separately or simultaneously; therefore it is important to implement retail management program the is versatile enough to meet your specific operating needs. The robust and customizable Counterpoint interface does just that. It allows you and your staff to track every aspect of your specialty items from sourcing stock, establishing price points, monitoring inventory turnover, reviewing profits margins, placing orders, and processing payments.

Vendor Relations

Counterpoint has all the ingredients specialty food retailers need to track their inventory, manage their vendors, and even sell their goods online. Effortlessly collaborate with key vendors to keep your shelves stocked with exclusive items and your store traffic growing.

Customer Characteristics

Your customers are as unique as the products you’re offering and they value the distinct differences your specialty store provides in comparison to big box stores. With our point of purchase system you can easily maintain the personal connection with your customers that keeps them coming back. Review order history, manage layaway and custom orders, offer product suggestions, send promotional notifications, and more.

What Our Customers Say

“We installed Counterpoint in 2013. We were concerned about making the change but, RCS helped guide us through the entire process. The training gave us insight into the many things we could do with Counterpoint. I would recommend Counterpoint together with the Engage Business Intelligence Program. It really helps us maintain a tight control over inventory, while providing exceptional services to our customer.”

John Musa | Campus West Liquors