How Goodwill Northwest Texas Transformed Their Workflow with Thrift Production Manager
Faster Decisions. Instant Updates. Empowered Teams.
From Tedious to Instant
Routine admin tasks are 5x faster
From Busywork to Efficiency
Streamlined operations and reduced manual tasks by 80%
“TPM has made our processes more efficient, more responsive, and much less stressful. We couldn’t be happier with the switch—and the ongoing support from the RCS team.”
– Goodwill Northwest Texas
At Goodwill Northwest Texas, the pace of thrift retail is relentless. Donations pour in, inventory rotates fast, and success depends on a production process that can keep up. But behind the scenes, outdated tools were creating real drag. Their teams were dealing with time-consuming updates, disconnected data, and constant production interruptions—putting stress on both staff and operations.
What they needed wasn’t just a tech upgrade—it was a smarter way to manage thrift store inventory management and production from the ground up.
The Breaking Point: Efficiency Was Slipping Through the Cracks
Before implementing Thrift Production Manager, Goodwill Northwest Texas faced serious roadblocks:
- Manual admin overload – Credential changes and pricing updates required too many steps and ate up valuable time.
- Tag printer issues – Frequent calibration problems brought production to a halt on a regular basis.
- No reporting autonomy – Processors had no access to their own data, putting a constant reporting burden on the central office.
- Outdated insights – Without live data, decisions around inventory management and staffing were always a step behind.
The Shift: Real-Time Power, Smoother Production
Enter Thrift Production Manager, a cloud-based solution designed specifically for the dynamic world of thrift. Whether running solo or integrated with a POS like NCR Counterpoint, it brings clarity and control to the entire thrift store inventory management process.
For Goodwill Northwest Texas, the results were immediate:
- 5x faster admin updates – Price and credential changes that used to be a headache now take minutes.
- Fewer disruptions – Tag printer issues were resolved early with responsive onboarding support.
- Data at the frontlines – Processors can now access performance metrics directly, easing pressure on leadership
- Inventory clarity – Real-time production data and streamlined pricing ensure smarter, faster inventory management decisions.
“Updating employee credentials and making price changes used to be time-consuming and tedious—now, it’s at least 5x faster.”
– Goodwill Northwest Texas
Built for the Rhythm of Resale
With Thrift Production Manager, Goodwill Northwest Texas finally has a production tool that keeps up with the pace of their mission. It simplifies complexity, eliminates bottlenecks, and connects teams with the real-time insights they need to manage thrift store production more effectively than ever before.
When your store moves fast, your systems should move faster.
Let Us Boost Your Retail Efficiency
Are you looking for a revenue-boosting retail point-of-sale system and technology? Contact us today and a solution advisor from RCS will arrange a personalized demo for your retail business.
