Congratulations! You have just finished shopping for the best point of sale system (POS) for your liquor store. You’ve done your due diligence and have made sure that you are purchasing a system that meets all of your business’ needs. You’ve spent hours researching the perfect provider to implement your system, consulted with them about how to best use it and provide ongoing support.
So now what? Well, the good news is that you have just made one of the best business decisions since you decided to build your website. But the work is just starting, one of the hardest parts of the whole process is getting your new system set up, building your inventory and making sure that all of the settings are properly configured. You also need to make sure that your staff is trained to use the system, new labels are printed, hardware is installed and more! All of this also needs to happen while you continue to run your business.
This is where having the right partner comes into play. A great partner will walk you through all of the steps, and make sure that the transition to your new system goes off without a hitch. A poor partner will try to hurry you through the sale of the system, without ensuring that it is a good fit for you. They will then ship you the system and wish you the best of luck.
Once you go live, it’s time to dive in and learn about all of the power that your new system provides. As you and your new liquor POS system get to spend more time together you will both become more proficient. Your inventory will be more accurate, promotions will go off without a hitch, and you’ll start to unleash the real power that a liquor POS system provides.
Many people are under the assumption that a point of sale system is just a way to cash out customers at the register. Once you realize that a liquor POS system can do much, much more you will be able to use it in almost every part of your day to day operations. A point of sale system is like the brain of your business, it stores and analyzes information about your sales, inventory, staff, and customers. By tracking trends, it can assist you in making better purchasing decisions to ensure you never run out of product when you most need it.
Just like a human brain, the decisions and recommendations from your liquor POS system rely on accurate and complete data. Accurate data starts when you and your team are first creating SKUs in your system, and continues as inventory is purchased, received, and sold. RCS regularly encounters businesses that chose a less expensive liquor POS system, but were never provided the proper training on how to set it up and properly use it. This causes a wide range of issues and can even negatively impact your whole business. A great example of this is when you spend weeks preparing for a large promotion at your store. After weeks of promoting it, creating signage and creating customer buzz. All to have it create poor customer experiences when items don’t ring out correctly at checkout. This feature should be easy to set up in most POS systems, but if you and your employees are not properly trained it can be a headache which can lead to frustrated customers and employees.
Much like a nice bottle of red wine, your system will start to age- and in both cases, age is a good thing! An aging point of sale system is full of actionable data including detailed sales history, inventory information and customer sales history. This information is the lifeblood of your business, it allows you to see, and act on, purchasing trends, customer demographics and buying habits and then use that information to ensure you have just the right amount of inventory to handle the next holiday rush.
POS systems come in many shapes and sizes and knowing the right one to fit your business is a decision that could change the way that you do business moving forward. Much like you are an expert on running your business, RCS is an expert at the selection, customization and deployment of point of sale systems. We can help you select the right system to fit your needs and make sure that you are trained how to get the most out of all of your retail technology.
Founded in 1987, Retail Control Systems specializes in retail and restaurant management software and hardware solutions. RCS has built a reputation for finding specialized business management solutions that help businesses gain complete control over their operations and finances. From inventory control to daily sales management, RCS has the experience and expertise across the full-range of retail and restaurant industries to meet the unique needs of any business. RCS has been providing superior customer service, exceptional quality, and innovation to the retail and restaurant community for nearly 30 years.