RCS and The Cupboard Customer Spotlight: A Recipe for Success!
(ENFIELD, NH | FORT COLLINS, CO) – Retail Control Systems (RCS) is pleased to announce our customer spotlight for the month of September, The Cupboard.
The Cupboard is a family-run kitchen supply store, located in downtown Fort Collins. The store has been open for 45 years and resides in a 10,000 square foot retail space– just imagine the kitchen supplies you can find in their store! “The heart of every home is where family and friends share great food and cherished moments. At The Cupboard, you will find not just a store, but a special place to help you to make the most of any kitchen — unique, top-quality appliances and tools, beautiful wares, specialty food, and expert advice.”
RCS has had the pleasure of working with The Cupboard for the past 3 years, after joining the RCS family in 2014. Jim Hewitt, Owner, at The Cupboard states, “RCS has helped us implement and customize Counterpoint so it is most beneficial for our specific store needs.”
Working with The Cupboard is a joy for RCS. They are a very well-known and respected business in Northern Colorado. It’s impossible to walk through Old Town, Fort Collins without seeing at least one of the signature white shopping bags bearing The Cupboard’s logo. A trip to the cupboard is also a required pilgrimage for RCS employees visiting from the east coast. RCS has also seen significant improvements in the store’s learning and use of the system since it was implemented 3 years ago. The number of support calls has gone down significantly and they are more efficiently and effectively using Counterpoint.
The Cupboard converted to NCR Counterpoint from an all manual system, including cash registers and taking inventory on yellow legal pads of paper. Since implementing Counterpoint, purchasing, receiving, and inventory management have become streamlined processes for the store’s buyers. Counterpoint provides significantly more visibility into what products are selling and when resulting in an on-hand inventory tailored to customer demand and reduced holding costs.
I would recommend Counterpoint and RCS. They were extremely helpful and knowledgeable about their products.
– Jim Hewitt, The Cupboard
The RCS Colorado office is also in convenient walking distance to The Cupboard in case we need some emergency coffee (or chocolate), hot sauce or dinner plates, they have all of our kitchen needs covered!
About Retail Control Systems
Founded in 1987, Retail Control Systems specializes in retail and restaurant management software and hardware solutions. RCS has built a reputation for finding specialized business management solutions that help businesses gain complete control over their operations and finances. From inventory control to daily sales management, RCS has the experience and expertise across the full range of retail and restaurant industries to meet the unique needs of any business. RCS has been providing superior customer service, exceptional quality, and innovation to the retail and restaurant community for nearly 30 years.
To learn more about RCS, visit retailcontrolsystems.com or call 1-800-417-3030.
For more information about The Cupboard, their products, and services, visit thecupboard.net.