For community-focused retailers, giving back is often at the heart of the checkout process. We know that creating a seamless, engaging donation experience adds tremendous value to your operations and the causes you support. That is why our team at Retail Control Systems (RCS) revamped the Round Up solution within NCR Counterpoint.
This update to the Counterpoint system was built specifically to offer you greater flexibility and create a smoother, more intuitive experience for both your cashiers and your customers.
Expanding Your Customization Options
In the past, round-up capabilities within Counterpoint were limited to organization-wide settings. We heard from our users that a more adaptable system was needed to better serve the unique requirements of different store locations.
By transitioning the system into a highly customizable tool, we have ensured that your point-of-sale software can easily scale and adapt alongside your charitable campaigns.
Key Upgrades to the Round Up Module:
- Flexible Segmentation: You can now apply segmented round-up options uniquely per store and per station.
- Unlimited Choices: The system now supports an unlimited number of round-up options, giving you complete freedom over your donation parameters.
- Tailored Messaging: You have full control over customizable language for the donation prompts, as well as configurable receipt messaging to properly thank your supporters.
- Real-Time Touch-Screen Prompts: The touch-screen integration provides real-time, custom prompts to users, making the donation ask feel natural and highly efficient.
This revamped round up solution represents a significant value-add, particularly for our clients in the thrift industry. Because our team specifically developed these enhancements to improve the Counterpoint experience, this updated functionality can only be found at RCS.
Turning Your Counterpoint Requests Into Reality
At RCS, we are constantly innovating within the Counterpoint system to ensure it brings the most value possible to your daily operations. We routinely take customer requests and make them a reality—just like we did when building out this new round-up functionality. We are excited to see how these tools help your organization drive more support for your mission.
If you are interested in exploring more of our recent Counterpoint innovations, we encourage you to check out our other post about the updates we made to Loyaltyhub to include real-time gift card and loyalty balance lookups!
