How St. Vincent dePaul Maximizes Value From High End Donations

A Strategic Leap into Digital Sales

When this leading thrift retailer partnered with Modern Retail to launch their BigCommerce storefront, it wasn’t just about creating a new sales channel—it was about transforming the way they do business online. Backed by seamless integration and expert guidance from RCS, the transition unlocked powerful new ways to sell high-end donated goods—from collectibles and electronics to premium accessories and apparel—across both their website and eBay.

Automated. Integrated. Profitable.

The combination of automation and POS integration drastically cut down manual work, while built-in analytics provided real-time insight into pricing, product mix, and customer behavior. With industry-leading support from RCS every step of the way, what began as a platform upgrade turned into a full-on eCommerce transformation. Despite some early challenges, the results speak for themselves: streamlined workflows, a growing online presence, and higher margins driven by strategic listing of higher-value goods.

Tapping Into the Rise of Secondhand Demand

At RCS, we have observed that changing consumer behavior is creating significant opportunities for thrift retailers. As shoppers increasingly seek secondhand goods to maximize their budgets without compromising on quality, our mission is to support partners like St. Vincent de Paul in meeting this growing demand through scalable and integrated eCommerce solutions. 

We identify high-value donated goods and utilize tools such as AI pricing offered in thrift-specific solutions like Thrift Production Manager. By launching online storefronts and facilitating seamless POS integrations, we have helped our partners unlock greater value from every donation, connect with new audiences, and transform economic challenges into long-term growth.