Happy Lucky’s Utilizes an Omni-Channel Experience with RCS

Happy Lucky’s Utilizes an Omni-Channel Experience with RCS

Featured, Gift Stores
Happy Lucky’s Teahouse has been part of the RCS family since 2013 when they became our first Fort Collins, CO customer after establishing an office located there. RCS is pleased to announce Happy Lucky’s as our May Customer Spotlight! Happy Lucky’s Teahouse is a retail store offering over 200 loose leaf teas and tea brewing accessories. Their mission is to "Nourish Your Happy"—through community, connection and the experience of great tea. Since 2009, owners George and Kari Grossman, along with their dedicated team of Leafsters, have been sharing how culture, lifestyle, health and happiness boil down to just three elements: Water, Tea, and Time. With a commitment to quality, selection, and community, Happy Lucky’s has created a highly interactive, informative and immersive tea experience. Whether you are already a…
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November Customer Spotlight – Girl Scouts

Clothing & Apparel, Featured
Customer Spotlight Girl Scouts of Greater Chicago and Northwest Indiana Who doesn't love Girl Scout Cookies? Meet one of our newest customers that we are pretty excited about (cause we sure love us some cookies). About Girl Scouts GCNWI: Girl Scouts of Greater Chicago and Northwest Indiana are a large division of Girl Scouts USA. They are in the top 5 councils with overall sales (and they sell much more than just cookies) and their council is in service to nearly 65,000 girls. Other than the six retail locations, they also have three trading post locations (seasonal camp stores) and a mobile van used for product program sales. Why they choose RCS and Counterpoint: Jennifer Wood, the Director of Retail at Girl Scouts GCNWI, is an NCR Counterpoint veteran and…
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DeWoolfson Down Counterpoint V7 Upgrade Success

Clothing & Apparel, Featured
Since 1983 DeWoolfson Down has been sewing and finishing European quality down comforters, pillows and feather-beds using all-European white goose down fills and the world's finest down proof fabrics. DeWoolfson Down products are produced and shipped from their factory and retail store in the Blue Ridge Mountains of North Carolina. DeWoolfson Down became a customer of Retail Control Systems in the early 2000, installing Counterpoint V7.  RCS has had the pleasure of working with Richard Schaffer, President and CEO, and Susan Bracewell, General Manager, at DeWoolfson Down with Counterpoint V7 for the past 15 years! Recently DeWoolfson Down decided it was time to upgrade their system to NCR Counterpoint Version 8.0.  With opportunity, always comes change, and like most customers Richard Schaffer of DeWoolfson Down had concerns about making…
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June 2015 Events

Clothing & Apparel, Events, Featured
Retail Control Systems routinely attends industry events in order to enhance our knowledge and, in turn, to enable us to better serve you with our industry specific point of sale solutions! Be sure to stop by and visit RCS at the following events: Goodwill Delegate Assembly, San Diego, California: June 20 - 23 NCR Synergy User Conference, Orlando, Florida: June 22 - 25 2015 American Public Gardens Association (APGA) Conference, Minneapolis, Minnesota: June 22 - 26
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Counterpoint User Conference – NCR Synergy 2015 June 22nd – 25th

Clothing & Apparel, Events, Featured
Come join us in Orlando, Florida at NCR Synergy 2015 - Counterpoint User’s Conference! Racing icon, Mario Andretti, will be delivering a powerful story of his experience with perseverance and success in life and in business. Exciting and informational breakout sessions for Counterpoint users include: NCR Counterpoint Security and Theft Prevention The Psychology of Price Defining Loyalty Programs to Award Gift Cards Email Marketing Tips and Tricks - NCR Customer Connect NCR Counterpoint Customer Panel Ask the NCR Counterpoint Experts - Andee and Marilyn 25 Things you Didn't Know Counterpoint Could Do Are you Getting Enough Out of Your Accounting Interface/Integration to NCR Counterpoint Driving Loyalty in an Omni-Channel Era NCR Counterpoint Roadmap Time-Saving Tips for Setting Prices in Counterpoint Credit Card Security - What Does it Mean for NCR…
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More Great Reasons to Upgrade to Counterpoint V8 Today

Clothing & Apparel, Discounts & Promotions, Featured
The Counterpoint V7 end of life is fast approaching. Perhaps you feel that you can’t justify the cost of upgrading to Counterpoint V8 at this time. The cost of waiting is increasing, especially in light of the current promotional savings offered to all V7 customers. From now until June 30, 2015, you will benefit from an amazing offer: 50% off Counterpoint V8 software purchase Free 5-day NCR Counterpoint V8 Fundamentals Training Course – Delivered by NCR CSS Waiver - if you have let your CSS lapse have no fear, until June 30th you will not be penalized, and can still take part in this promotion. This offer ends June 30, 2015. Please contact your Retail Control Systems Account Manager today for an upgrade estimate: 800-417-3030 option 1; [email protected]
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RCS named Top Partner of the Year

Awards & Recognition, Clothing & Apparel, Featured
Retail Control Systems was awarded Top Partner of the Year for 2014 at the recent 2015 NCR Interact Retail Conference in Cancun, Mexico. This prominent award is given in recognition to the partner who has sold the most NCR Counterpoint solutions in 2014. Dave Albert was honored to be one of three guest panelists formed of an elite group of individuals from all retail market segments.  The focus of this discussion was the state of the current retail market, which is changing dramatically. Dave is thrilled to see how NCR is embracing these changes, and providing technology to help retailers adapt! The success achieved by RCS is due to our customers who understand the benefit of comprehensive, secure business systems and trust RCS and NCR as partners in their business! Thank…
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We helped the Red Sox’s and have been featured on PR Newswire!

Clothing & Apparel, Events, Featured
During the World Series, Retail Control Systems (RCS) helped the Red Sox Team Store make one of the busiest days in Red Sox history success with the aid of NCR Counterpoint POS (point of sale). Lindsey Stinson, the Store Manager at the Red Sox Team Store prepared for the 250% increase in business, and 12,000 transactions across 63 registers by utilizing the NCR Counterpoint POS licenses (point of sale software, NCR Merchant payment services, reporting, and business analytics), extra terminals, and assistance from Retail Control Systems. The Jersey Street Store (jerseystreetstore.com) began limited trials with RCS and NCR Counterpoint as their preferred point of sale solution in 2010. Since Counterpoint POS has effortlessly handled the point of sale activities through game day openers, regular-season games, series playoffs, the 100-year celebration,…
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Why Relationships Trump Leads

Clothing & Apparel, Featured
By Jason Beaton Any seasoned sales professional knows that improving conversion ratios is the best path to success. Even so, it has been the most elusive item to achieve. Why is that? The only answer here is to look at what you actually have in your control as a Sales rep or team to improve the conversion ratio. In my view, there are two ways to look at this: Better Tools or Better experiences delivered by people that represent your products (in this case, the Salespeople). Let’s focus on the latter – What your Sales professionals can do to improve the conversion ratios by asking what they have in their control: The Need: No Salesperson has ever succeeded by creating a need. Instead, it is only by bringing existing need…
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